Shipping is one of the most dynamically affected industries when it comes to managing seasonal peak surges like Click Frenzy, Black Friday and Cyber Monday.
E-commerce businesses, warehouses, and 3PL logistics services will be well acquainted with the stresses these cyber-shopping events can place on their systems. These spikes in shipping volume present many challenges and, if mismanaged, can lead to bad customer service and a loss of reputation.
Fortunately, with the right multi-carrier system solutions, these issues can be mitigated, and these surges can be seized as opportunities.