Freight brokers are industry experts
Freight brokers knows the industry and acts as the carrier expert on your behalf, helping you find best shipping options available based on your specific business needs.
We will take the time to understand your shipping requirements, such as the type of goods you need to ship, the destination, and any special handling or packaging requirements. We then draw upon our extensive network of carriers to find the most cost-effective shipping options available, fast.
One of the biggest advantages of working us is our ability secure better rates than if you were to negotiate with carriers directly. We save you hours of time researching carriers, requesting rate sheets and opening accounts.
In addition to negotiating pricing we are responsible for the accurate delivery of your goods. We create the right documentation, including labels, consignment notes, manifests and provide transit insurance so that your shipments arrive at on time and without any issues.
Part of this process is to help you avoid common shipping mistakes that can lead to delays and lost shipments. For example, when you sign-up to FreightExchange, we always check in with you to ensure that your goods are packaged correctly and labeled properly.
Choose the right partner
There are many ways to save money on your freight expenses. With the right shipping partner, you can reduce your shipping expenses, improve your cash flow and increase your overall profitability. By implementing these strategies, you can make the most out of your shipping budget and allocate resources where they are needed most.
Choose the right automation partner
Investing in a freight management system (FMS) like FreightExchange helps streamline your shipping processes and help you save on labour across your whole business. Our modern FMS solution provides you advanced features out of the box, such as accurate, instant freight quotes, real-time tracking, accurate delivery estimates and automated billing. We're all about increasing the efficiency of your business, by reducing double handling and errors.
Now that more businesses are adopting e-commerce solutions like Shopify and WooCommerce, using automation is even more important for businesses. As more and more customers expect to order online, the demand for fast and efficient shipping has increased.
Investing in automation can also help you improve your customer service. With real-time branded tracking information, you can provide your customers with accurate delivery estimates and keep them informed throughout the shipping process. This can help you build trust and loyalty with your customers, leading to repeat business and positive word-of-mouth recommendations.
Another benefit of investing in automation is the reduction of errors. Manual tracking and billing processes can be prone to human error, which can lead to costly mistakes. Automated systems like FreightExchange can help eliminate these errors by providing accurate and consistent data, reducing the risk of costly mistakes and delays.
Finally, automation can also help you save on labour costs. With automated tracking and billing processes, you can reduce the need for manual tasks, freeing up your employees to focus on your customers and products.